Customeer
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Why Customeer?

Why Customeer?

Customeer provides actionable feedback to address customers willing to churn and to surface revenue growth opportunities.

Increase sales

Double down on the levers that make your promoters love your company. Acquiring a new customer is 5x more expensive.

Predictive Analysis

Figure out how many % points your NPS needs to improve to raise % revenue points. Again, your customers are telling you how!

Reduce Churn

Your detractors and even passives might be about to jump ship and leave you without their much needed revenue. They are telling you what you need to improve!

Trends

Observe feedback to surface trends that help make sense out of the invaluable data.

Closed-loop feedback management

Close the feedback loop. Use our solution to act on your customers’ inputs to ultimately improve your business.

Manage feedback

Use our In-APP management tools to address your customer feedback: Customized or automated replies, route replies to the right team to address them...

Listen to customers when and where it makes sense

1
Churn rates that dip below 1%
50
Increase in customers in six months
34
Revenue increases in two years
30
Overperformance compared to market

Return of Investment (ROI)

Find out in what different ways you can make the most of our CX platform to optimize your Return on Investment. And in very short time frames.

Predictive text analysis with AI

Analysis of texts and comments using AI and Machine Learning mechanisms to reel off the qualitative results. Our algorithms detect trends, sentiments and related concepts that allow us to give a very precise meaning to the feedback.

ROI CX Reporting

Recommendations based on the discovery of trends and their economic impact, on the company's income, arranged in order of importance.

Information by roles

Provide the right information to the right people based on their roles in the organization, in real time.

Increase sales

Promoters represent a continuous stream of income, and they are telling you what they like! Remember that acquiring a new customer costs 5 times more.

Reduce revenues at risk

Los detractores, e incluso los pasivos, podrían estar a punto de irse a la competencia y dejarte sin los ingresos con los que contabas ¡Te están diciendo lo que no les gusta!

Return of Investment (ROI)

Analysis of texts and comments using AI and Machine Learning mechanisms to reel off the qualitative results. Our algorithms detect trends, sentiments and related concepts that allow us to give a very precise meaning to the feedback.

ROI CX Reporting: recomendaciones basadas en el descubrimiento de tendencias y su impacto económico, en los ingresos de la compañía, ordenadas por orden de importancia.

Reporting Roles. Proporciona la información adecuada a las personas adecuadas en función de sus roles en la organización, en tiempo real.

Aumenta las ventas: Los promotores representan un flujo continuo de ingresos, y te están diciendo lo que les gusta!. Recuerda que adquirir un cliente nuevo cuesta 5 veces más.

Reduce Ingresos en Peligro. Los detractores, e incluso los pasivos, podrían estar a punto de irse a la competencia y dejarte sin los ingresos con los que contabas ¡Te están diciendo lo que no les gusta!

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